MKC Moto by Joma Moto | motorkledingcenter

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Service is one of our motives and as a customer you benefit from it. Regardless of whether you visit our shop or place an order online. This is how we make you a number of promises. And no, they are not to blame, but happy in this case! Below you can read more about the benefits we have in shop for you.

30 days free return

No matter how confident you seemed about your business, it is of course possible that your purchase does not live up to your expectations. Don't worry, shop and webshop purchases can be returned within 30 days. You can return your purchase in one of our shops or by post with a return label. Just what suits you best.

For purchases in both the Netherlands and Belgium, you can return them to us free of charge. Not sure what you want? Or if you need a little help, we advise you to drop by the shop. Of course, the product you wish to return or exchange is in its original (new) condition and complete with any packaging and labels.

The following products are excluded from return: entrance tickets, custom-made products, exchange items, hearing protection and gift cards.

Saving for discount

As motorcyclists, we understand that your wish list is endless. That's why we help with saving in our shops. For example, we deposit 5% of the amount you spend on your customer account. You can redeem this shopping credit as a discount on your next purchase in our shops. Quickly earned!

Your credit will be replenished with purchases from the entire range in our shops. It is therefore important that we create a customer account for you. As an example, if you spend 100 euros, you save 5 euros in shop credit. With the exception of discounted items or other actions/promotions. The shop credit is not transferable.

Create a customer account in the shop during checkout. This will give you automatic access to your bank account. It is also useful for retrieving your purchases and vouchers in warranty cases. This way we keep the vouchers, so you don't have to do that per se.

2 years security

After purchasing your motorbike helmet or motorbike clothing you are welcome to come back for free maintenance. This way your clothing will be checked, cleaned and prepared for the next many kilometres. This applies to leather and textile motorbike clothing as well as motorbike helmets. Of course you are always welcome for a delicious cup of coffee.

Free maintenance

After purchasing your motorbike helmet or motorbike clothing you are welcome to come back for free maintenance. This way your clothing will be checked, cleaned and prepared for the next many kilometres. This applies to leather and textile motorbike clothing as well as motorbike helmets. Of course you are always welcome for a delicious cup of coffee.

Maintenance of your motorbike helmet

Your motorbike helmet has a lot to endure while riding. The many insects that are headed and on hot days or in difficult situations the sweat that pulls into the inner lining. The use of hair styling products also affects the helmet. During maintenance, the helmet and visor are cleaned on the outside. The inner lining is refreshed and rubbers greased. If your helmet is fitted with a Pinlock, we will check whether it needs to be adjusted for optimal function.

Maintenance of your leather motorbike clothing

To get the most out of your leather motorbike clothing, the right care is essential. With a detergent, dirt and other mischief that you cause during your motorbike rides will be soaked off. The leather is then nourished with leather fat to keep it supple. Finally, an impregnating agent makes the leather water and dirt repellent.

Maintenance of your textile motorbike clothing

To make the most of your textile motorbike clothing for as long as possible, a wash in time is not an unnecessary luxury. For example, after washing it in the washing machine with a special detergent, we help you with the extra cleaning and re-impregnation so that you can get it full again.

2 years product support

If you have any questions about your product, you are of course more than welcome to have a chat in our shops, by phone or via the online channels. Moreover, we are happy to help you on your way with our 2 years of product support. If you buy a navigation or communication system, we will update it for you. If, for example, you have a new phone that you would like to connect, you can also contact one of our specialists.

2-year warranty

Our products are guaranteed for a minimum of 2 years*, even if the manufacturer grants a one-year warranty. We always try to get you started as soon as possible. When we are able to carry out the repair indoors, we will immediately get to work on it. If it is necessary for the product to be repaired by the manufacturer, we can provide you with a loan product for your helmet or motorbike clothing.

* Warranty on manufacturing faults. Batteries and consumables excepted.

Honest advice

Honesty lasts the longest, so is our credo. Out of experience and passion for motorcycling, our specialists will help you find equipment that is perfectly adapted to your expectations, desires and, not unimportantly, your wallet. Whether you're visiting one of our shops or shopping online, our customer service team will help you.

The test drive

You don't really know if a product is right for you until you can experience it for yourself. Because even though we do our utmost to advise you in the shops and online with our videos, you only really know what that helmet is like when you take it out on your own bike. That's why the first round is ours!

So you can be 100% sure that the new helmet, gloves or motorbike jacket will give you years of riding pleasure. This applies both in our shops and for your online order. Of course, there are reasonable conditions attached to this. For example, the products must be in original condition and complete with any labels and packaging.

Are you not completely satisfied after the test ride? Then we will be happy to help you find something that does suit you, or you will get your money back. In our shops, after leaving a deposit, you can also compare different helmets after a short test drive. If you have placed your order online, returns within the Netherlands are free of charge.

Free home delivery

Like you, we prefer to take the bike to our shops ourselves. The limited space is then an obstacle that we avoid together. Because tying your new helmet on the back is not a great idea, we have created "Free home delivery". For purchases starting from 50 euros in the shop, we deliver for free at home or to a place of your choice. And of course we understand that you like to drive home with your new helmet or motorbike jacket, so we have no problem sending your old helmet or motorbike jacket.

Exclusive events

Riding motorbikes and coming together are undeniably linked. And because motorcycling is also a social activity for us, we like to organise events. Our events are usually free of charge and as a customer of MKC Moto you get priority to register.

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