Of course you want the order you place to be delivered as soon as possible. We understand this all too well, which is why we make daily efforts to ship orders placed on working days before 23:59 on the same day (provided they are in stock).
In order to deliver your package the way you want, we offer various shipping methods. Choice stress? Don't worry! On this page we will tell you exactly which method is best for you.
SHIPPING METHODS & COSTS
Standard shipping (free of charge from 50 euros)
We try to keep the shipping costs of your order as low as possible. That is why we do not charge shipping costs for orders of 50 euros or more within the Netherlands and Belgium. For smaller orders the shipping costs are €6,95.
If you place your order before 23:59 on working days, it will be sent the same day if the product is in stock. As soon as the order has been collected for you, you will receive an email from us with the track&trace code to track the shipment.
|Delivery time:||Ordered on workdays before 23:59 hours, delivered tomorrow. Provided it is in stock.|
|Costs:||Free from 50 euro within the Netherlands and Belgium|
Smaller orders €6.95
|Where:||The Netherlands and Belgium|
Business and private addresses
Delivery to neighbours possible
Is it not a good time for you to stay at home during the day? Choose the evening delivery and we will deliver your order to your home the same evening between 18:00 and 22:00.
If you place your order before 12:00 on working days, it will be delivered the same evening. As soon as the order has been collected for you, you will receive an e-mail from us with the track&trace code to track the shipment. The surcharge for evening delivery is only €2.95.
|Delivery time:||Ordered before 12:00 on working days, delivered the same evening (18:00 - 22:00). Provided it is in stock.|
With over 2,000 PostNL collection points, there is always one near you. Don't want to stay home unnecessarily and receive your order when it suits you? Select the collection point of your choice and your order, which you place before 17:00 on weekdays, will be ready for you the next day. Shipping to a collection point is free of charge from 50 euros within the Netherlands. For smaller orders you pay the regular €6.95 shipping costs.
Please note that you may be asked for your proof of identity when picking up your order.
|Lieferzeit:||Ordered on working days before 17:00, to be picked up tomorrow. Provided it is in stock.|
Are you around? Then you can choose the Meet&Greet pick-up option in our shop. Your order will be collected and prepared in the shop. We will notify you as soon as the order is ready and then decide when you want to drop by. Our specialists will be happy to look along with you if you have any questions or if you are not yet completely sure about your purchase.
The Meet&Greet collection option is free of charge. The purchase can be made in advance via an online payment method of your choice.
When the products of your order are in stock with us, they are ordered before 17:00, shipped the same day. This usually means that you will be in possession of your order the next day. We are of course dependent on the efforts of PostNL and DPD, our delivery partners. As a result, we cannot guarantee the exact delivery date.
The table below gives an indication of the delivery time when you choose the regular shipping service.
Ordered before 17:00, on; First delivery time
PRODUCTS WITH DIFFERENT DELIVERY TIMES
Your total order with products will be shipped as soon as it is completely in stock. This saves you an extra time at home and contributes to the environment because the courier does not have to drive around your street. If one or more products take a little longer we will contact you to discuss how you would like to receive your order.
PRODUCTS NOT (OR NO LONGER) AVAILABLE
Will you just see that the product you ordered is no longer available. If this is the case, we will inform you as soon as possible and try to find a solution together with you.
CHANGE DELIVERY ADDRESS
Did you just order and find out that nobody is home when the parcel is delivered? Until 15:00 you have the possibility to change the delivery address if it is delivered the next day. Because time is of the essence, we do ask you to make this change by telephone.